India’s civil aviation regulator, the DGCA, said the aircraft was cruising at an altitude of approximately 36,000 feet near Punjab’s Pathankot when it ran into a thunderstorm and hailstorm. India’s civil aviation regulator, the DGCA, said the aircraft was cruising at an altitude of approximately 36,000 feet near Punjab’s Pathankot when it ran into a thunderstorm and hailstorm.