Cyber thieves outpace banks’ response time in cybercrime cases

While some bank officials, fully aware of the Reserve Bank of India’s guidelines on customer liability, attempt to shift responsibility, others end up misleading victims, at times even advising them to change their registered mobile numbers, instead of taking immediate remedial action.

​While some bank officials, fully aware of the Reserve Bank of India’s guidelines on customer liability, attempt to shift responsibility, others end up misleading victims, at times even advising them to change their registered mobile numbers, instead of taking immediate remedial action.